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Tag: Virtual agent

ITSM

Customer is King – Providing a Seamless and High-Quality Customer Experience

Posted on January 24, 2019January 24, 2019 by Serviceaide

Customers are indispensable assets for any size and type of organization. They require excellent products and services to build trust, remain loyal, and return time…

ITSM

24×7 Customer Service Without Additional Headcount

Posted on November 28, 2018 by Serviceaide

Every IT service desk has the goal of providing great experiences to its customers. Indeed, in a recent poll by HDI, 71% of organizations said…

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ITSM LUMA Virtual agent Virtual Agents VSA

Recent Posts

  • The Knowledge Gap
  • Ensuring Exceptional Customer Support Amidst Today’s Data Explosion
  • Why a Virtual Agent Makes Sense In Good Times and Bad
  • Today’s Virtual Agent: What You Should Expect
  • We Are Here For You
  • Why Knowledge Elevates The Power Of A Virtual Agent
  • The Anatomy of Hiring an AI-Driven Virtual Agent
  • Artificial Intelligence Is Here To Stay But Don’t Worry!
  • New ISM Dashboard. Bring it on!
  • Passion and Innovation Thrive at SpiceWorld the last week of September

Posts by Category

  • Artificial Intelligence (3)
  • Enterprise Service Management (5)
  • ITSM (27)
  • Serviceaide (13)
  • Uncategorized (1)
  • VSA (24)

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